after reading the awful reviews of your product and trying to understand all the false advertising you throw at it. for example plug and play, this does not mean having to cut and splice 6 wires in 3 different spots this is hardwiring not plug and play like others. also you dont tell people in clear plain language that they will be required to dump more money into a flash link if they wish for the the system to work what so ever and you cleaqrly claim comes with the latest firmware for that vehicle but for some reason needs an extra 40 dollar part to work. and after almost 48 hours since order you are still working on packaging as if taking a box off a shelf and putting it inside another box takes 2 full days. why will you not just cancel the order like a reputiabnle company would